Lemonero s.r.o. publishes the following information regarding whistleblower protection and the receipt of reports in accordance with the requirements of Section 9(2)(b) of Act No. 171/2023 Coll., on the Protection of Whistleblowers.
A whistleblower has the option to submit a report to Lemonero s.r.o. or to the Ministry of Justice of the Czech Republic.
All whistleblowers may submit reports to the Ministry of Justice. More information on this reporting method can be found here: https://oznamovatel.justice.cz/
Lemonero s.r.o. excludes the receipt of reports from whistleblowers who are not employees of the company or who are not otherwise engaged with the company in a standard employment relationship.
Internal whistleblowers may submit reports to the designated person anonymously or by providing their identification details:
The submission and processing of internal reports within the company are governed in detail by the internal Whistleblower Protection Policy, which is available through Lemonero's internal system. Internal whistleblowers can find a link to the internal reporting system and further information on how to submit reports here.
The designated person is Ondřej Špulák, Head of Legal and Compliance. The contact details for the designated person are as follows: phone +420 605 867 506, e-mail: whistleblowing@lemonero.com.
Once you submit the form, we will forward your request to the appropriate team members, who will contact you to schedule a convenient time for an online meeting.
After submitting the form, you will be directed to a no-obligation activation process in the admin panel of your payment gateway or e-shop. Both the activation and evaluation are completely free, and you are under no obligation.
Once you submit the form, we will pass your request to the appropriate team members, who will contact you to schedule a convenient time for an online meeting.
Once you submit the form, we will forward your request to the appropriate team members, who will contact you to schedule a convenient time for an online meeting.
By continuing, I acknowledge that Lemonero s.r.o. will process the provided personal data for the purpose of handling my requests and related operations. Further information on processing, including details about my rights and the ability to withdraw consent for marketing communications, can be found in the Privacy Policy.
Once you submit the form, we will forward your request to the appropriate team members, who will contact you to schedule a convenient time for an online meeting.
After submitting the form, we will forward your request to the appropriate team members, who will contact you to schedule a convenient time for an online meeting.
By continuing, I acknowledge that Lemonero s.r.o. will process the provided personal data for the purpose of handling my requests and related operations. Further information on processing, including my rights and how to withdraw consent for marketing communications, can be found in the Privacy Policy.
You can now go to your e-shop administration, where the evaluation will take place.
To proceed with the evaluation, you must activate the GoPay Financing product in the GoPay monitor under the Financing tab (see instructions below).

To proceed with the evaluation, you must activate the Business Loan in the Comgate client portal (see instructions below).

By continuing, you acknowledge that Lemonero s.r.o., as the data controller, will process your personal data to handle your requests. For more information, please see our Privacy Policy. You may withdraw your consent at any time by emailing info@lemonero.cz.